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I have read everyone's reviews from schultz optical, and wanted to throw in my two cents. I have bought 4 pairs of glasses from the company in 4 years. I have had good experience with them except for two things. my dog chewed one of the ear pieces, and when I contacted...
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4.0
#989880
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Terrible customer service, Ordered a pair of glasses, and never came in, after a week trying to contact them by phone, I tried thru website chat, Ana, the person in charge of customer service, I guess is more fitted to work away from customers, and sadly is the only...
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1.0
I didn't like
  • Being lied to by employees as well as poor product
  • Ana from customer service is the worst
#836027
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Both my wife and I ordered glasses they came back huge snd clunky way too big for our faces. Checked the PD and was more than 10mm difference from what we ordered. I suspect the cheap frames could not accomodate smaller lenses so rather than adjusting or notifying...
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1.8
#738909
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First of all, worst service. After they got my money the forgot about me. It took several weeks to get my glasses, with numerous emails and phone calls. Was time after time lied to by staff. One woman, Sam, was not in the office when I called but while still on the...
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Anonymous
Anonymous

Have emailed the company on a couple of occasions and of course got no response. It is quite apparent to me that they and their parent company care nothing except for getting...

1.0
Shinnston, West Virginia
I didn't like
  • Being lied to by employees as well as poor product
#730851
Reply to reviews
I see we are not the only ones. Company really is not much comfort when these companies have had your $1,000+ dollars for over a year and you still don't have dental loupes that are usable. Their policy is "No Refunds". Interesting. . .? My scopes have gone back...
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Anonymous
Visdomstanna

Their sales department seems to be well functioning. Their customer service, however, is non-existant. What a scam!

Anonymous
Anonymous

Me, too. Avoid..... DDS

#632319
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Spent $278.00 on three pair progressive (2) GLASSES (1) GOGGLES, made contact on chat, they said I should get back to them when I get home to get return order #. Made chat contact again w/Ana 4/1/15, she said se would have administrative contact me via e-mail. That...
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3.3
I liked
  • Previous service
I didn't like
  • Rx was not correct
  • Current service
#630917
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Schultz Optical - Best Price Glasses is a SCAM!
I placed an order from the online optical shop “BestPriceGlasses.com”. This company is owned by a man named Roger Jiang who also owns a string of other online optical shops with an equally impressive list of complaints and disappointments. These other sites are:...
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Anonymous
Steve Simmons

Two years ago I bought a pair of bendable titanium rimless glasses from them and I love them- paid less than $100. I just re-ordered my second pair.

Anonymous
Steve

I have ordered several pairs of glasses through this company over the years and never had a problem. They are not very speedy, but the prices and quality are worth the wait.

1.3
I liked
  • Promise of 1 week turnaroound
  • Selection
#560080
Reply to reviews
I ordered glasses on August 30, 2013 todays date is October 4, 2013 and I have not received my order. I requested my money back and was told that I cannot have my money back. This is not how you conduct business. I would like to have my money back and you can keep...
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#451037
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I ordered a pair of glasses from Cheapglasses123.com. When they arrived the nose bridge was not even, one side was noticeably higher and it was just thrown on the glasses, worst craftmanship I have ever seen. Anybody that gave half a *** would have noticed and fixed...
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jg6222
jg6222

Same thing happened to me!! Glasses came with the wrong prescription in the right eye, was told to return the glasses and they would fix the problem as it was their fault. T...

Anonymous
cheap

www.greatoakleysunglasses.com

#254160
Reply to reviews

Broken Glass Frame Review

Schultz Optical
#508275
The day I received the glasses the frame was broken
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